Ryanair has been accused of racial discrimination for making South African nationals take a general knowledge test in Afrikaans to prove their nationality before being allowed to board its flights in the UK and the rest of Europe.
Afrikaans is spoken by about 14% of South Africa's population, alongside the country's 11 other official languages.
South African travellers have complained the experience has left them feeling humiliated and traumatised.
Dinesh Joseph, who speaks English, told Metro that the test felt like "profiling and discrimination" after he was asked to complete it to get back to London from his holiday in Lanzarote last month.
He said he was told "this is your language" when he asked for a form in English....